Terms and Conditions for Karnataka Grameena Bank Mobile Banking - Green PIN Generation

User to enter the new 4 digit PIN, confirm the same PIN and enter debit card expiry month and year as printed in the Debit Card at respective field in Application to generate Green PIN. The user must not share the Green PIN with anyone, including bank employees and should always choose strong PIN.

Security and Confidentiality

  • The User is responsible for maintaining the confidentiality of mobile banking credentials and the Green PIN.
  • Any unauthorized use due to negligence or sharing of credentials is the User's responsibility.

User Responsibilities

By using this facility The User agrees to

  • Use the Service for lawful purposes only.
  • Ensure your mobile device is secure and protected.
  • Notify the Bank immediately if the mobile device or SIM card is lost/stolen to the bank helpline number 1800-1025250.

Bank's Rights and Liabilities

  • The Bank reserves the right to: Modify, suspend, or terminate the Service without prior notice. Block access to the Service in case of suspicious activity.
  • The Bank is not liable for: Losses arising from User negligence. Technical issues or network failures beyond the Bank's control.

Privacy and Data Protection

  • User data is collected, used, and protected in accordance with the Bank's Privacy Policy.
  • The Bank does not store or access the User’s Green PIN.

Fee structure for the Facility

The Telecom Service provider of the customer may levy charges for SMS/USSD/GPRS/WAP channels and the Bank is not liable for any dispute that may arise between such telecom service provider and the customer.

Limitation of Liability

  • 1. The Bank is not liable for any loss or damage arising from unauthorized use of the PIN generated.
  • 2. The Customer understands that the Bank will try, to the best of its ability and effort, to provide accurate information and shall not hold the Bank responsible for any errors or omissions that may occur due to reasons beyond the control of the Bank.

Amendment of Terms

  • The Bank may amend these Terms at any time
  • The Continued use of the Service constitutes acceptance of the modified Terms.

Acceptance of Terms

By using the Green PIN Generation facility, the User acknowledges and agrees to these Terms.